2 general skills or competencies (Job family competencies) for Compliance Manager
Skill definition-Administrating, creating, documentation, tracking, and reporting training programs to drive improvements to the performance and productivity of employees.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and components of training management.
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Level 2 Behaviors
(Light Experience)
Gathers information from management, employees, and other departments regarding the effectiveness of training programs.
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Level 3 Behaviors
(Moderate Experience)
Consults on the application of training needs assessment techniques.
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Level 4 Behaviors
(Extensive Experience)
Leverages training KPIs to track success and progress.
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Level 5 Behaviors
(Mastery)
Designs metrics to evaluate the effectiveness of current e-learning systems.
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Skill definition-Ensuring that the staff is following all policies and procedures in our business.
Level 1 Behaviors
(General Familiarity)
Describes the importance of effective compliance monitoring for the business.
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Level 2 Behaviors
(Light Experience)
Assists in the management of auditing and monitoring programs to address high-risk compliance areas.
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Level 3 Behaviors
(Moderate Experience)
Conducts periodic reviews and monitoring of implemented processes to ensure continued compliance.
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Level 4 Behaviors
(Extensive Experience)
Establishes overall metrics to evaluate the accuracy of compliance reporting.
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Level 5 Behaviors
(Mastery)
Designs monitoring systems to accomplish business objectives and regulatory compliance.
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14 soft skills or competencies (core competencies) for Compliance Manager
Skill definition-The process of identifying, using, sharing, and maintaining an organization's intellectual assets, best practices, product innovations, etc. to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Discusses the benefits and importance of knowledge management in driving organizational performance.
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Level 2 Behaviors
(Light Experience)
Collects and prepares data for transformation into information used for knowledge capture.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with different teams to identify useful information for knowledge capture.
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Level 4 Behaviors
(Extensive Experience)
Creates a quality review process for the knowledge content to ensure the accuracy of the knowledge database.
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Level 5 Behaviors
(Mastery)
Establishes metrics to track and evaluate the effectiveness of the knowledge management initiatives.
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Skill definition-The identification, evaluation, and prioritization of various risks, followed by controlling practices to minimize any adverse impact.
Level 1 Behaviors
(General Familiarity)
Illustrates the necessity and benefits of active risk management.
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Level 2 Behaviors
(Light Experience)
Compiles and maintains risk management documents to reflect the latest policies.
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Level 3 Behaviors
(Moderate Experience)
Escalates significant risks to the appropriate management to address issues.
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Level 4 Behaviors
(Extensive Experience)
Creates and updates standard operating procedures (SOP) to improve risk management efficiency and effectiveness.
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Level 5 Behaviors
(Mastery)
Constructs risk management metrics to monitor, evaluate, and improve effectiveness.
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Summary of Compliance Manager skills and competencies
There are 0 hard skills for Compliance Manager.
2 general skills for Compliance Manager, Training Management, Compliance Monitoring.
14 soft skills for Compliance Manager, Knowledge Management, Risk Management, Planning and Organizing, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Compliance Manager, he or she needs to be proficient in Knowledge Management, be proficient in Risk Management, and be skilled in Planning and Organizing.